First, a quick heads-up
Account deletion is a support-only process.
For security, the support team will need to verify your identity before completing the request.
Once deleted, your account and related data cannot be restored.
Deleting a workspace (Admins only)
If you are a workspace admin, you can delete the workspace yourself:
Go to Workspace Settings -> General.
Scroll down and select Delete workspace.
Confirm the deletion.
This will:
Permanently delete all workspace data (recordings, transcripts, members, channels).
Cancel any ongoing subscriptions.
Cannot be undone.
Deleting just your user account
If you want to remove your personal Bubbles account (but not the entire workspace):
First, make sure you are not the only admin in the workspace. If you are, transfer admin rights before requesting deletion.
Send an email to [email protected] with:
Your email address linked to the account
The workspace name(s) you belong to
A short note confirming you want your user account deleted
The support team will verify your identity and confirm once the account has been deleted.
Good to know
Both workspace and account deletions are permanent. Deleted data cannot be restored.
If you simply want to leave a workspace but keep your account, you can do this from Workspace Settings -> General -> Leave Workspace.
For compliance reasons, some billing or invoice records remain stored securely even after deletion.
Still stuck?
If you’re unsure whether you need account deletion or just want to leave a workspace, email [email protected] with your situation. The support team will advise the best option.
