Team size increases because new members were added to your workspace. Team size is based only on the number of workspace members; anyone added as a member will count toward billing.
First, a quick heads-up
Only workspace members count toward billing.
Team size changes when someone is added as a member, either by invitation or automatically.
You can always review members in Settings > Members.
Common reasons
Someone accepted an invite: When a colleague accepts a workspace invitation, they become a member, increasing your team size.
Another admin added members: A teammate with admin rights may have invited or added others.
Same Domain: if someone joins the existing workspace, automatically add colleagues who match your company's domain.
How to check
Go to Settings > members.
Look for recently added members.
Compare the joined date with when your billing or team size changed.
Remove anyone who doesn’t need full access.
Prevent unexpected additions
Limit invitations to people who truly need to be members.
Regularly review your member list in Settings.
Coordinate with other admins so no one adds members by accident.
Good to know
Removing a member reduces your team size for the next billing cycle.
Only workspace admins can manage or remove members.
Adding members immediately increases billing; removing them adjusts future invoices.
Still stuck?
If you’re unsure why your team size increased, email [email protected] with your workspace name and the date the change happened. The support team can confirm exactly who was added and guide you on fixing it.